Thank you for shopping at Amoreio. We appreciate your business and want you to be satisfied with your purchase. If you are not completely satisfied, we’re here to help.

Returns

You have [X] days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by the receipt or proof of purchase.

How to Initiate a Return

To initiate a return, please contact us at info@amoreio.com with your order number and the reason for your return. We will provide you with instructions on how to return your item.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within a certain number of days, depending on your card issuer’s policies.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at info@amoreio.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at info@amoreio.com with details of the issue and we will assist you with the exchange process.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Non-Returnable Items

Certain items are exempt from being returned. These include:

• Gift cards
• Downloadable software products
• Some health and personal care items

Sale Items

Only regular priced items may be refunded. Sale items are not eligible for a refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at info@amoreio.com.